Frequently Asked Questions

Does the meal plan offer “all-you-can-eat” dining?

No, Ryerson’s dining halls operate similar to a retail eatery in most shopping centre or restaurants: you pay per item, meal or combo.

Where can I use my meal plan?

You may use your meal plan at all Ryerson Eats food service locations, which includes two dining halls and six kiosks located conveniently throughout campus. Plus, your meal plan can also be used at other campus food outlets, like Balzac’s, Oakham Café and the Ram in the Rye.

How do I add funds to my meal plan?

You may load money onto your meal plan in one of two ways:

  • Call the OneCard office at 416.979.5000 x 7565
  • Show up in person at  JOR-02 in Jorgenson Hall, 380 Victoria Street on the Ryerson campus. 

Be sure to have your student number ready!

Hours of operations for the OneCard office.

What methods of payment can I use to add funds to my meal plan?

The OneCard office accepts cash, debit and credit card (American Express, Visa, Mastercard) in person. If you are calling to add funds onto your meal plan, you can use credit card only.

Please note that Visa Debit is not accepted over the phone.

Is the plan tax exempt?

The tax exempt plans include the Commuter Option #1, Gold, Blue and Light meal plans.You’ll save the tax (13%) on your meal purchases using your OneCard.  

This excludes confectionary and pre-packaged items (unless they accompany a meal).

Is there any way to view my transaction history?

If you require a statement of your account activities, visit the OneCard office or email  onecard@ryerson.ca to request a copy. OneCard transactions can only be released to the cardholder.

What happens if I have a balance at the end of the year?

All meal plan balances will carry forward to the next academic year.

Options are available for students with a residence meal plan.

For more information about refunds, visit the OneCard website or contact them at onecard@ryerson.ca or 416-979-5000 x 7565.

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